FAQ

General Program Information
What is yes?
How can I join the Yes Rewards program?
What are the benefits of providing a valid email address?
What are you going to do with my information? Will you share or sell it with anyone outside your company?
Will my yes Rewards Card work at all Spartan Stores?
Why do you need my phone number?
Will you sell my phone number to other people?
Will I need to use a Yes Rewards card to get everyday ad prices?
What are Qualifying Purchases?
How do I receive email offers and discounts?
What kind of offers will I receive?
What is Digital Couponing?
How do I find Digital Coupons on the Website?
How do Digital Coupons work?
Do I need to have a yes Rewards Account to participate in Digital Coupons?
I don't carry a card, but use my phone number instead, will the Digital Coupons still work?
Can I print the coupons instead of loading them on to my yes Rewards Account?
How can I remember what I loaded to my account?
Do Digital Coupons expire?
Can I load coupons more than once to my account?
If my store has Double coupons will they double the Digital Coupons?
Can I combine Digital Coupons with paper coupons?
Do I need to notify the cashier that I have Digital Coupons on my account?
How will I know I received the discount?
Do you have a coupon policy?
Who do I contact if I have questions about the program?
What do I do if I do not get my discount?
Are there different types of Digital Coupons?
How do I know which items were sent specifically to me?
Someone I know clicked a Digital Coupon to their card, I did not see that coupon when I tried to find it.
I saw a Digital Coupon yesterday and I did not see it today, why isn't it available?
If I both have Digital and paper coupons for the same item, which will be used first?
If I have two Digital Coupons of different values, which will be used first.
I do not have a home computer or email address, can I still receive Digital Coupons?
Do I need my card to get fuel discounts?
Do I need to scan my yes Card at the fuel pump?
Will my Baby Club Points ever expire?
Where do I sign up for the Baby and Pet Clubs?
How do I participate in the Baby and Pet Clubs and what items are included?
What items are included in the Baby clubs?
What items are included in the Pet club?
Once I sign up for a Club, do other in my household also need to sign up?
Do I need to sign up for the Baby and Pet Clubs again after I receive an award?
Do I need an online account to participate in the Baby and Pet Clubs?
Will my spending in the Baby and Pet Clubs ever expire?
What is my yes card number and where can I find it?
What if I lose my card?
Can I get a duplicate yes Rewards card for a member of my family?
What is Cash for Class?
What is the yes Pharmacy Rewards Program?
What are the limits of the $4/$10 prescriptions?
What are the limits for FREE diabetes medications and Free Prenatal vitamins?
Where can I find a list of drugs on the program?
Do I have to present my yes Rewards card to get the discount pricing?
Question/Concerns not covered in our FAQ’s