FAQ

General Program Information
What is yes?
How can I join the Yes program?
What are the benefits of providing a valid email address?
What are you going to do with my information? Will you share or sell it with anyone outside your company?
Will my yes Rewards Card work at all SpartanNash Stores?
Why do you need my phone number?
Will you sell my phone number to other people?
What is my yes card number and where can I find it?
What if I lose my card?
Can I get a duplicate yes card for a member of my family?
Who do I contact if I have questions about the program?
What is Online Registration?
What can I do online?
Will I receive a yes card if I sign up online?
Am I a yes card member if I don't register my yes card online?
I forgot my password?
I forgot my email address I registered with?
How can I change my email address?
I gave you my email address, but my online account does not work.
Will I need to use a Yes card to get everyday ad prices?
What are Qualifying Purchases?
How do I receive email offers and discounts?
Why Can't I see all of my offers on the website?
What kind of offers will I receive?
What is Digital Couponing?
How do I find Digital Coupons on the Website?
How do Digital Coupons work?
Do I need to have a yes Account to participate in Digital Coupons?
I don't carry a card; but use my phone number instead, will the Digital Coupons still work?
Can I print the coupons instead of loading them on to my yes Account?
How can I remember what I loaded to my account?
Do Digital Coupons expire?
Can I load coupons more than once to my account?
If my store has Double coupons will they double the Digital Coupons?
Can I combine Digital Coupons with paper coupons?
Do I need to notify the cashier that I have Digital Coupons on my account?
How will I know I received the discount?
Someone I know clicked a Digital Coupon to their card, I could not find that coupon.
I saw a Digital Coupon yesterday and I did not see it today, why isn't it available?
What do I do if I do not get my discount?
How do I know which items were sent specifically to me?
If I have Digital and paper coupons for the same item, which will be used first?
If I have two Digital Coupons of different values, which will be used first.
I do not have a home computer or email address, can I still receive Digital Coupons?
Do you have a coupon policy?
Are there different types of Digital Coupons?
Do I need my card to get fuel discounts?
Do I need to scan my yes Card at the fuel pump?
Why do I have to sign up for some clubs but not others?
Do I need an online account to participate in the Baby and Pet Clubs?
Do I need to sign up for the Baby and Pet Clubs again after I receive an award?
Where do I sign up for the Baby and Pet Clubs?
How do I participate in the Baby and Pet Clubs and what items are included?
Once I sign up for a Club, do others in my household also need to sign up?
Will my spending in the Baby and Pet Clubs ever expire?
What items are included in the Baby clubs?
What items are included in the Pet club?
What is Cash for Class?
What is the yes Pharmacy Rewards Program?
What are the limits of the $4/$10 prescriptions?
What are the limits for FREE diabetes medications and Free Prenatal vitamins?
Where can I find a list of drugs on the program?
Do I have to present my yes Rewards card to get the discount pricing?
Question/Concerns not covered in our FAQ’s